Card-to-card transfers for individuals

The most common reasons for a transfer decline:

• the sender's card does not support 3D Secure technology; 
• cards of the sender for which transfers are prohibited have been used;
• the sender's card details (card number, expiry date, CVV2/CVC2) or the recipient's card number were entered incorrectly;
• there are insufficient funds on the sender's card to make the transfer;
  
• the bank that issued the recipient's card declined the transfer; 
  
• the limits on the sender's and recipient's cards have been exceeded; 
  
• the sender's and recipient's cards were issued in a country to which transfers are not permitted;
  
• the transfer is being made from a card of, or to a card of, a foreign bank.
  

Transfers to cards of other banks may be credited within several days due to the technical specifics of the recipient card issuer bank.

If you have questions about the receipt of funds to the card, you need to contact the bank that issued the recipient's card.

It is not possible to cancel a successfully completed transfer.

3D Secure is a way to improve the security of online transactions. At Bank URALSIB, as in most banks, this is confirmation of a card transaction by entering a one-time password sent in an SMS message. If the sender's card does not support the 3D Secure verification mechanism, a transfer from such a card is not possible. In this case, the customer needs to contact the bank that issued their card and enable 3D Secure.

You can use the card-to-card transfer service on the internet only for cards that support 3D Secure technology. Transfers are available for cards issued by Russian banks of the Visa and Mastercard payment systems. If a transfer was mistakenly sent to the actual card number of another recipient and you received a notification confirming the transfer was successful, it is impossible to make any changes to the transfer or revoke it.

You can transfer funds to cards of any Russian bank. Transfers are made in Russian rubles.

If you accidentally made a mistake in one of the digits of the recipient's number and such a number does not actually exist, you will immediately receive a response that the transaction was unsuccessful.

Funds are authorized instantly when transferred to Bank Uralsib cards (MIR, Visa, Mastercard) and may be available to the client for making payments and purchases. When transferred to cards of third-party banks, the funds must be authorized in the recipient's account within 10 minutes (in some cases, the transfer period may take up to 3 days). Please note that if you need to transfer funds to repay a loan, this must be done in advance, approximately three business days ahead.

Transfer of funds from Bank Uralsib corporate cards, as well as transfers to Bank URALSIB corporate cards, is prohibited. A corporate card is a bank card issued to a legal entity that allows its holder, an individual authorized by the legal entity, to carry out transactions on the legal entity's account.

To use this service, your card must be connected to the 3DS service. You can connect a Bank Uralsib card in several ways:

1. Enable the 3DS service at a bank branch

2. Enable the SMS service in Uralsib Online or the bank's mobile app, as well as by calling the contact center 

Yes, you can transfer funds without being charged a fee using an ATM, BPT, on the website and in the online channels of Bank Uralsib:

- from a Bank Uralsib debit card to a Bank Uralsib card;

- from the Bank Uralsib "120 Days to the Maximum" credit card and the MIR Supreme credit card to a Bank Uralsib card / a third-party bank card / a partner bank card.