HelpFor individualsPayments and transfersCard-to-card transfers for individualsWhat should I do if the funds have not been received?

What should you do if the funds have not been received?

Transfers to cards of other banks may be credited within several days due to the technical specifics of the recipient card issuer bank.

If you have questions about the receipt of funds to the card, you need to contact the bank that issued the recipient's card.

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