Loan repayment

All payments must be made to an account with Uralsib.

If you have opened a new account or already had an account with Uralsib, you can make your loan payments:

• Via the Uralsib Online mobile app or on the website online.uralsib.ru. 
• You can pay via the Faster Payments System (SBP) from a card issued by another bank. 
• In cash via Uralsib ATMs or those of our partners — VTB, Alfa-Bank, and Raiffeisenbank. 
• By bank transfer from another bank, including via the Faster Payments System (SBP). 
• In cash at a branch cash desk (subject to tariffs and fees).

If you already have an account with Uralsib, call the bank's support line and find out whether you can use your current account for loan payments. 

Support phone numbers free of charge:

— For Moscow: +7 495 723-77-77

— For the rest of Russia: 8 800 250-57-57

To fully service your loan, it is better to use the Uralsib app. There you will be able to monitor your payment schedule and make early loan repayments.

If you need a document or certificate for a period:

— Before the loan is transferred to Uralsib: contact T-Bank support.

— Before and after the transfer: contact T-Bank and Uralsib support.

— Only after the transfer to Uralsib: contact our bank's support in the mobile app

Make payments according to the regular schedule.

To pay your loan online and keep track of the payment schedule, become an Uralsib client. Visit our branch before the next payment date and apply for a free Pribyl Card. When applying, inform the employee that your loan was transferred from T-Bank. 

With the Pribyl Card, you will receive cashback, free обслуживание, a high interest rate on the balance, and other favorable terms.

Yes, the payment details will change. To make loan payments, you need to open an account with Uralsib or use your current account with our bank.

If you already have an account with Uralsib, call the bank's support line and find out whether you can use your current account for loan payments.

Support toll-free numbers:
— For Moscow: +7 495 723-77-77
— For the rest of Russia: 8 800 250-57-57

If the funds have already been deposited to a T-Bank debit card, the funds will be credited toward loan repayment. This option is temporary, so we recommend making your next payment through the Uralsib mobile app after first applying for our Pribyl Card (when applying for the card, you must inform a Bank Uralsib employee that your loan was transferred from T-Bank).

If you have an account with Uralsib linked to the loan, you can repay the loan early through our bank's app. The main thing is to make sure there are funds in the account.

If you do not have an active account with Uralsib and only have a loan account:

• For full early repayment: transfer the loan amount to the loan account. It is better to send a little more, as interest accrues every day and the transfer may take up to 3 days. The remaining balance will be returned to you.
• For partial repayment: transfer funds to the loan account — the loan term will be automatically reduced.

If you want to reduce the monthly payment, you need to submit an application at a Uralsib office.

Important: if partial repayment takes place before the date of the next payment, you must pay interest for the remaining days until the payment date.

The payment will be refunded to the T-Bank debit card within 5 business days.

The funds will be automatically transferred to the loan repayment account at Uralsib. This usually happens a few days before the payment date.

However, this is a temporary service. For convenience going forward, we recommend applying for a Pribyl Card at Uralsib and repaying the loan through the bank’s mobile app. When applying, inform the employee that your loan was transferred from T-Bank. With the Pribyl Card, you will receive cashback, free обслуживание, a high interest rate on the account balance, and other beneficial terms.

If you topped up the loan servicing account at T-Bank, the loan payment will not be repaid. Contact T-Bank support and return the funds to your card.

Money transfers from T-Bank to Uralsib are a temporary service. They were introduced specifically to ensure your smooth transition to our bank. 

Autopayment will remain active for some time after your loan is transferred.

The monthly payment date remains the same, but funds are debited only on business days.

For example, you usually make your loan payment on the 1st. This month, the payment date falls on a Saturday, so the funds will be debited on the next business day, Monday. The same applies during public holidays, for example, in January or May. If the 1st falls on a day off, the funds will be debited on the first business day after the holidays. If the payment date falls on a business day, the payment will be processed as usual.

The date shift does not affect interest — the loan amount will not change, and you will not overpay on the loan.

Money must be deposited into the loan account no later than January 6, 2025. 

The debt amount may seem higher, but in fact it has not changed. T-Bank and Uralsib simply show the customer the loan debt amount differently.

Here is how it works:When your loan was transferred, the interest accrued after the last payment at T-Bank was added to the debt amount. At T-Bank, interest was also accrued daily, but it was shown only on the next payment.

For example:

• You made your last payment on December 10, and the debt became 100,000 rubles. 
• By December 20, when the loan was transferred to Uralsib, interest for 10 days had accrued. 
• At Uralsib, the debt amount will be shown immediately including this interest. At T-Bank, this interest also exists, but it will only be shown on the next scheduled payment.

There is no need to worry — this is not additional debt, but part of the standard interest accrual process.

The first payment may have increased due to recalculation after the loan was transferred to Uralsib. This is related to your early payments at T-Bank and the interest accrued as of the transfer date.

We are currently adjusting the payment schedule. This will take 1–2 months.

For now, please make payments according to the amounts in your payment schedule issued before the loan transfer.

This service is not provided

If you are serving in the special military operation zone, you may apply for a payment holiday or restructuring.

For a preliminary consultation, please call 8 800 700 78 46 on a business day from 7:00 to 16:00 Moscow time.