HelpFor individualsDebit cardsMIR CardTransactions abroadI cannot pay with my debit card abroad. What should I do?

I cannot pay with my debit card abroad. What should I do?

Before traveling abroad, be sure to review the list of countries where cards of this international payment system are accepted. There are also a number of merchants that accept bank cards for payment from only one international payment system. In some countries, only cards of local payment systems are accepted. Before purchasing goods or services at a merchant, ask whether they accept international bank cards for payment, or pay attention to the stickers/decals both on the entrance door and near the store checkout. If these conditions are met, but the card still does not work, contact the bank using the following phone numbers:

+7 (495) 723-77-21,

+7 (495) 723-78-21,

+7 (347) 2-519-519

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+7 495 723-77-77

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8 (800) 250-57-57