For security purposes, all transactions in our bank are confirmed with a special code set by the user. This is an analogue of a digital signature by which the user confirms to the bank that they have checked the transaction details and are confident in their transfer/payment. Therefore, without completing the confirmation setup procedure and creating a code, it will not be possible to make payments.
If you do not want to enter a code, you can set up confirmation with biometrics (fingerprint or facial scan), Face ID or Touch ID. To do this, you must first set a confirmation code and then enable confirmation (not login!) using a fingerprint or facial scan.
If you need help with setting up confirmation, write to the in-app chat and we will do our best to help.
You can always contact us and find out the information you need.
For calls from Moscow
+7 495 723-77-77Free across Russia
8 (800) 250-57-57