In this case, we will debit the accrued bonus rubles:
- If the purchase is returned in the same month in which it was made, we will debit the same amount that was accrued.
- If the refund is processed in the following month, we will debit bonus rubles at the rate that will apply to the categories of that month.
- If at the time of the purchase refund there are not enough bonus rubles in your account to debit the full amount, the remaining balance will be debited from bonus rubles credited in the future.
You can always contact us and find out the information you need.
For calls from Moscow
+7 495 723-77-77Free across Russia
8 (800) 250-57-57