Svoya Stavka service

The service can only be arranged at the time of obtaining a personal loan.

Can I cancel the «Svoya Stavka» service within 30 days from the date of issue?

Yes, this option is available. Please note that under the terms of your loan agreement, if you cancel the «Svoya Stavka» service, the interest rate on the loan will change. 

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How can I arrange the service?

The service can only be arranged at the time of receiving a personal loan.

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Where can I apply for the service?

When submitting an application at a bank branch, via the bank's website, as well as in the bank's app.

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What does this service provide me with?

The service allows you to reduce the interest rate on the loan.

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Is the service paid?

·       The service is paid.

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How will the loan interest rate be reduced?

Everything depends on the parameters of the requested loan. To find out the interest rate, as well as the benefit from the "Svoya Stavka" service, submit an application for a personal loan in any way convenient for you. More detailed information is provided in the Tariffs & fees.

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Can insurance be arranged for the service?

For a personal loan, it is not possible to arrange the "Svoya Stavka" service and life and health insurance at the same time.  However, an insurance policy covering the risks of temporary disability, job loss, and bodily injury can be arranged for the loan. 

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What should I do if I cannot visit a bank branch to prepare an application for cancellation of the service and refund of funds?

You need to complete the template application and send it by Russian Post to the following address: 117342, Moscow, 65 Profsoyuznaya St., Building 1, Floor 15, Premises 1517

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What do I need to do to cancel the "Svoya Stavka" service?

To cancel the "Svoya Stavka" service, you need to call +7(495) 723-77-28.

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Didn't find what you were looking for?

You can always contact us and find out the information you need.

For calls from Moscow

+7 495 723-77-77

Free across Russia

8 (800) 250-57-57