I have taken out a loan. What next?
- Wait for a call
Within 24 hours, a bank employee or a representative of our partner will call you. During the conversation, the operator will confirm your details and agree on the meeting place and time. You will also receive an SMS with the delivery details.
If you chose delivery to a branch
Wait for an SMS confirming approval. After that, you can come to the branch to receive the loan. After receiving the SMS, wait for a call from the bank — you will be told exactly which documents you need to bring with you.
While you are waiting for the call, it is better to disable the phone assistant and check incoming calls — the number may be marked as spam. - Receive the loan and sign the documents
We will deliver the card with the funds to a place and time convenient for you. Sign the documents. You may be asked to sign them on paper or electronically in the Uralsib app, on our partner's website efr.ru.*
At the meeting, you will need your passport and a photo of yourself holding it — this will confirm that you are the one receiving the card. - Download the app or log in to your personal account
Follow the link and follow the instructions.
Important:
— Install the app only from official sources.
— For quick access, save the password in your browser or password manager. - Wait for the card to be activated
First, you need to wait for an SMS confirming card activation within a few hours. Then set your PIN code.
* After the agreement is concluded, you will receive a notification from NCO JSC National Settlement Depository (NSD). This is a requirement of Federal Law No. 211-FZ dated July 20, 2020. In the document, the agreement is referred to as a “financial transaction” and is executed on the website of EFR.
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For calls from Moscow
+7 495 723-77-77Free across Russia
8 (800) 250-57-57