HelpFor individualsLoans and refinancingFor T-Bank clientsTransfer of a loan from T-Bank to Uralsib

Transfer of a loan from T-Bank to Uralsib

Why is my loan being transferred to Uralsib?

This is standard practice when an agreement on assignment of rights (cession) is concluded and a loan is transferred from one bank to another. The law does not require any special circumstances for such an assignment.

The transfer of a loan from one bank to another is a lawful and common practice. It does not require any special circumstances or reasons and is not connected with any problems relating to your loan.

The term, interest rate, amount, and payment date, as well as the outstanding debt amount and contract number, remain unchanged.Read about the specifics of loan transfers between banks here:

In paragraph 1 of chapter 24 of the Civil Code of the Russian Federation

In Article 12 of the law on consumer credit (loan)

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On what grounds did Tbank sell my loan to Uralsib without my consent

Subject to Article 12 of Federal Law No. 353-FZ, assignment of rights under a loan agreement is permitted unless a federal law or the loan agreement provides otherwise. The borrower's loan agreement does not prohibit the assignment of rights to another creditor. At the same time, obtaining the borrower's separate consent to the assignment of rights is not required if such rights are assigned to a credit institution.

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How will I know that my loan has been transferred from T-Bank to Bank Uralsib?

On the day your loan is transferred to Uralsib, you will receive a notification by phone or email.

The information will also appear in the T-Bank mobile app.

To make sure you do not miss the message, 20 business days after the loan transfer you will receive a letter via Russian Post.

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When my loan is transferred to Uralsib, will my service terms change?

There are no significant changes: pay your loan the same way as before, using the bank details received from T-Bank.

If you already have an account with Uralsib, call us and уточните, whether you can pay the loan from it.

Free support numbers:
— For Moscow: +7 495 723-77-77
— For the rest of Russia: 8 800 250-57-57

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Who should I contact with questions about the loan – T-Bank or Uralsib?

You can ask questions:
— in the Uralsib mobile app chat
— by calling support at 8 800 250-57-57 or +7 495 723-77-77 if calling from abroad or from Moscow

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Will the loan agreement and loan account with T-Bank be closed?

Yes, after the loan is transferred, your agreement and loan account with T-Bank will be closed. Information about the loan will be removed from the T-Bank app and your personal account on the tbank.ru website within 24 hours after the loan is transferred to our bank.

Other T-Bank products and services will continue to operate as before.

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My loan is shown in both the T-Bank app and the Uralsib bank app. What is happening?

After the transfer, the agreement and the loan servicing account with T-Bank will be closed and will disappear from the app within three days.

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What is Bank Uralsib?

PJSC "Bank Uralsib" is among Russia's leading banks, providing retail and corporate clients with a wide range of banking products and services. 

The bank's head office is located in Moscow.

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Didn't find what you were looking for?

You can always contact us and find out the information you need.

For calls from Moscow

+7 495 723-77-77

Free across Russia

8 (800) 250-57-57