I ordered a card. What next?

  1. Wait for a call
    Our representative will contact you shortly to arrange the delivery date and time. Please stay available. You will also receive an SMS with a link to the courier service personal account, where you can independently manage the delivery date, time, and address.
  2. Receive your card and sign the documents
    We will deliver the card to a place and time convenient for you. Sign the documents. You may be asked to sign them on paper or electronically in the Uralsib app or on our partner’s website efr.ru. *
    At the meeting, you will need your passport and a photo of you holding it — this will confirm that you are the one receiving the card. The envelope with the card has a QR code that you can use to get detailed information about using the card and installing the app on the The bank’s website.
  3. Download the app or log in to your personal account
    Manage your finances quickly and easily. To do this, connect Uralsib Online via the link and follow the instructions. Or use the QR code indicated on the envelope with the card.

    Important:
    — Install the app only from official sources.
    — For quick access, save the password in your browser or password manager.
  4. Wait for the card to be activated
    First, you need to wait for an SMS confirming card activation within a few hours. Then set the PIN code and use the card.

    * After concluding the agreement, you will receive a notification from NCO JSC National Settlement Depository (NSD). This is a requirement of Federal Law No. 211-FZ dated July 20, 2020. In the document, the agreement is referred to as a “financial transaction” and is executed on the EFR website.

Didn't find what you were looking for?

You can always contact us and find out the information you need.

For calls from Moscow

+7 495 723-77-77

Free across Russia

8 (800) 250-57-57