Card application, receipt and activation

A passport of a citizen of the Russian Federation is sufficient to submit an application.

1. Wait for a call
   Our representative will contact you shortly to arrange the delivery date and time. Please stay available. You will also receive an SMS with a link to the courier service personal account, where you can independently manage the delivery date, time, and address.
   
2. Receive your card and sign the documents
   We will deliver the card to a place and time convenient for you. Sign the documents. You may be asked to sign them on paper or electronically in the Uralsib app or on our partner’s website efr.ru. *
   At the meeting, you will need your passport and a photo of you holding it — this will confirm that you are the one receiving the card. The envelope with the card has a QR code that you can use to get detailed information about using the card and installing the app on the The bank’s website.
3. Download the app or log in to your personal account
   Manage your finances quickly and easily. To do this, connect Uralsib Online via the link and follow the instructions. Or use the QR code indicated on the envelope with the card.
   
   Important:
   — Install the app only from official sources.
   — For quick access, save the password in your browser or password manager.
   
4. Wait for the card to be activated
   First, you need to wait for an SMS confirming card activation within a few hours. Then set the PIN code and use the card.
   
   * After concluding the agreement, you will receive a notification from NCO JSC National Settlement Depository (NSD). This is a requirement of Federal Law No. 211-FZ dated July 20, 2020. In the document, the agreement is referred to as a “financial transaction” and is executed on the EFR website.

The card can be ordered with free courier delivery to a location convenient for you. To do this, complete the card application and select the delivery address. 

If you want to receive the card at a branch, you can visit a Uralsib branch and complete the application on site. Find the nearest branch

A digital card is the same bank card, but without plastic. It can be used to pay for purchases in online stores and via the Faster Payments System (SBP) in regular stores, transfer money, and set up automatic payments.

An existing client can order a card in Uralsib Online. To become a client, fill out an application for a debit card.

You will receive a non-personalized instant card with delivery to a place convenient for you. This will be the same card as a personalized one, only without your name on it.

A personalized card can be issued at a Uralsib office. Find the nearest office

If you ordered courier delivery, you may be asked to sign documents on paper or electronically in the Uralsib app or on our partner's website www.efr.ru. After the agreement is concluded, you will receive a notification from NKO AO National Settlement Depository (NSD). This is a requirement of Federal Law No. 211-FZ dated July 20, 2020. In the document, the agreement is referred to as a «financial transaction» and is executed on the EFR website

Wait for an SMS message from the bank and set your PIN code through the Contact Centre by calling 8 800 250-57-57.

You will receive an SMS notification about the decision on your application, and an email will be sent to your email address. Also, in certain cases, a call from a Bank Uralsib employee is possible.

You can apply for and receive a card: 

• On the bank's website, in the personal account of the mobile app or the web version of Uralsib Online. A courier will deliver your card as early as the next day. 

• At the nearest bank branch, you can receive a card on the day of your application.

Wait for an SMS from The bank regarding the need to set a PIN code for your card.

You can set a PIN code in two ways:

•  After registering at online.uralsib.ru or in The bank's mobile app, tap your card on the home screen, then select the “About the card” menu item, then tap “Change PIN code”. 
• Or call The bank's toll-free hotline from your mobile phone at 8 800 250 57 57 and follow the voice menu instructions.