How to unblock a card?

You can always unblock your card yourself in the web version and mobile app of Uralsib Online if the card was temporarily blocked by you.

To unblock it, simply open the blocked card, select “Unblock card”, and confirm the transaction with a one-time SMS password. If the card was blocked permanently, it cannot be unblocked by any means and can only be reissued. To issue a new card, you need to visit the nearest bank branch with your passport.