For new clients

How do I connect Uralsib Bonus?

The program is connected automatically to the Pribyl Card debit card.

Each month, select and confirm 3 categories out of 5 offered in your Uralsib Bonus personal account in the «Favorite categories» section and pay for purchases with Uralsib cards. Bonus rubles will be credited immediately after the transaction is processed. On average, this takes about 3 days.

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How do I activate contactless payment?

After you have confirmed your phone number and set a PIN code, you can activate contactless payment using any of the convenient methods below:

  1. Insert the card into an ATM, enter the PIN code, and request the balance.
  2. When making your first purchase in a store, insert the card into the payment terminal and enter the PIN code.
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How do I install Uralsib Online?

Connect Uralsib Online for convenient management of your finances:

  • top up your account free of charge by card-to-card transfer using the Faster Payments System  (SBP);
  • exchange bonus points for cashback or certificates;
  • pay for housing and utility services, traffic police fines, taxes, and phone services without a fee.

Choose a convenient way to connect the service:

  • on the website online.uralsib.ru, 
  • by phone 8 800 250-57-57,
  • at the bank branch.
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How to connect the Faster Payments System (SBP)?

Connect the Faster Payments System (SBP) and make transfers throughout Russia without a fee for amounts up to 100 000 rubles per month.

To do this, in the app open the «More» section → «Transfers by phone number» and activate the «Send and receive transfers via the Faster Payments System (SBP)» function.

After connection, in the «Payments» section select «By phone number», enter the recipient's phone number and specify the bank for the transfer.

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How to install the Uralsib Online app?

Download the Uralsib Online app.

  1. If you have already registered with Uralsib Online, click “Log in with password” and enter your username and password.
    If not, select “Need a password?”
  2. On the sign-in page, enter your card or account number and mobile phone number.
  3. Click the “Get password” button.
  4. Confirm registration with an SMS password.
  5. Enter your username and password.
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What should you do if you forgot your username or password?

You can recover your username and password for Uralsib Online on the website online.uralsib.ru or in the bank’s app under «Recover password». To do this, you will need any Uralsib card.

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How to set a PIN code on a card?

If you applied for courier delivery of the card, you will need to set the PIN code yourself:

Wait for an SMS from the bank notifying you that you need to set a PIN code for your card.

You can set the PIN code in two ways:

  • After registering at online.uralsib.ru or in the mobile app, tap your card on the main screen, select the “About the card” menu item, then “Change PIN code”.
  • Or call Uralsib’s toll-free hotline from your mobile phone at 8 800 250-57-57 and follow the voice menu prompts. 
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How to confirm your phone number?

If you have arranged courier delivery of your card, you will need to confirm your phone number yourself:

Wait for an SMS from the bank informing you that confirmation of your phone number is required.

You can confirm your number in two ways:

  • Register at online.uralsib.ru or in the Uralsib mobile app using your card number and mobile phone number. An SMS with a login code will be sent to the specified number. After the code is entered successfully, your phone number will be confirmed automatically.
  • Alternatively, call the Uralsib toll-free hotline from your mobile phone at 8 800 250-57-57 and follow the voice menu prompts.
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Didn't find what you were looking for?

You can always contact us and find out the information you need.

For calls from Moscow

+7 495 723-77-77

Free across Russia

8 (800) 250-57-57