For new customers

How to activate contactless payment

After you have confirmed your phone number and set your PIN code, you can activate contactless payment in any convenient way:

  1. insert the card into an ATM, enter the PIN code, request the balance;
  2. when making your first purchase in a store, insert the card into the payment terminal and enter the PIN code.
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How to connect Uralsib Online

Choose a convenient way to connect the service:

  • on the website online.uralsib.ru; 
  • by phone 8 800 250 57 57;
  • at a bank branch.
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How to confirm your phone number

Wait for an SMS from The bank requesting confirmation of your phone number.

You can confirm your number in two ways:

  • Register at online.uralsib.ru or in The bank's mobile app using your card number and mobile phone number. A confirmation code for login will be sent to the specified number. After the code is entered successfully, the phone number will be confirmed automatically.
  • Alternatively, call The bank's toll-free hotline from your mobile phone at 8 800 250 57 57 and follow the voice menu prompts.
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How to install the Uralsib Online app

Download the Uralsib Online app or use the web version. 

  1. If you have already registered in Uralsib Online, tap "Log in with password" and enter your login and password.
  2. If not, select "Need a password?"
  3. On the login page, enter your card or account number and your mobile phone number.
  4. Tap the "Get password" button.
  5. Confirm registration with an SMS password.
  6. Enter your login and password.
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How to set a PIN for your card

Wait for an SMS from The bank informing you that you need to set a PIN for your card.

You can set a PIN in two ways:

  1. After registering at online.uralsib.ru or in The bank's mobile app, tap your card on the main screen, then select the “About the card” menu item, and then tap “Change PIN”.
  2. Or call The bank's toll-free hotline from your mobile phone at 8 800 250 57 57 and follow the voice menu prompts. Follow the instructions provided over the phone. 
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How to connect the Faster Payments System

Connect the Faster Payments System and make transfers across Russia with no fee for amounts up to 100,000 rubles per month.

To do this, in the app open the “More” section -> “Transfers by phone number” and activate the “Send and receive transfers via the Faster Payments System” function.

After connecting, in the “Payments” section select “By phone number”, enter the recipient's phone number and specify the bank for the transfer.

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Forgot your Uralsib Online login or password

You can recover your Uralsib Online login and password on the website online.uralsib.ru or in the bank's app in the “Recover password” section. For this, you will need any card issued by Bank Uralsib.

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Didn't find what you were looking for?

You can always contact us and find out the information you need.

For calls from Moscow

+7 495 723-77-77

Free across Russia

8 (800) 250-57-57