Duplicate SIM card

To prevent fraudulent transactions in  Uralsib Online, as of December 23, 2015, functionality for verifying the authenticity of the SIM card to which one-time passwords are sent is being put into operation. This functionality will help prevent fraudsters from attempting to gain access to your accounts using a duplicate SIM card.

The following restrictions apply to payments and transfers to third parties:

• maximum transaction amount – 2,000 rubles; transactions exceeding 2,000 rubles will be blocked;
• daily limit – 10,000 rubles, weekly limit - 20,000 rubles

If you have received a copy of a SIM card (due to the loss, misplacement, or damage of the previously used one), to remove the limit restrictions you need to contact the nearest bank branch with your passport. The staff will make changes to your account.

If you have not received a copy of a SIM card, we recommend contacting your mobile operator to block the duplicate SIM card. Alternatively, at a bank branch you can change your mobile phone number and purchase a one-time key generator (GOK).