HelpFor individualsUralsib OnlineSecurityHow to tell a fraudster from a bank employee

How to distinguish a fraudster from a bank employee

Fraudster

  • rushes you, gives what is allegedly his full name, pressures you, assures you that “he is not a fraudster”,
  • tries to manipulate you during the conversation, threatens, is rude,
  • tries to keep you on the line for as long as possible, 
  • “transfers” you to employees of other banks, the Central Bank, or law enforcement officers,
  • forbids you to tell anyone about the conversation with him and gives instructions on how to respond to bank employees.

If you are not sure that you are speaking with a bank employee, end the call and call the bank yourself using the hotline number 8 800 250-57-57.

Official numbers of other banks are indicated on the back of the cards.

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8 (800) 250-57-57