Subscription questions

The list of subscriptions that can be disabled via Uralsib Online is available in the mobile app of Uralsib or on the Uralsib Online website.   

For the services from the attached list, the disable button should lead to the service's dedicated web page for disabling

For other services, disabling must be initiated on the resource where they were connected.

You need to contact the Bank's Contact Center to analyze the error.

Taking out a new subscription is available:

- to owners of Android devices - in the mobile app (version 4.43 or later);

- to owners of IOS-based devices - in the Uralsib Online web version.  

Owners of iOS devices can use the new service via the Uralsib Online web version. At the same time, new subscriptions can be purchased when paying via the Faster Payments System (SBP).

If, when paying for a subscription in the URALSIB Mobile App, you set up an account link for subsequent subscription renewal payments, the subscription will be renewed automatically from the linked account (provided there are sufficient funds in the Customer's account). If there are insufficient funds in the Customer's account to renew the subscription, the service will attempt to debit the required amount for 3 days from the subscription expiry date. If the amount for subscription renewal is not successfully debited, the subscription will be deactivated.

The new subscription will be displayed no later than one business day from the date of payment. If the subscription information is still not displayed after the specified period, the client should contact the Bank's Contact Center for error analysis.

You can view all subscriptions in the mobile app of Uralsib or on the Uralsib Online website. You will see all active paid subscriptions to online cinemas, music, books, and other online services that you pay for with an Uralsib card. It does not matter which website you subscribed on.

A subscription paid via Faster Payments System (SBP) will be displayed only if it was purchased through the Subscription Service.

This is an informational notice about the upcoming date of the next charge for subscription renewal. Usually, the charge is made 3 days after the notice is posted. The subscription fee will be charged in accordance with the Service Payment Terms accepted by the Client at the time of the first payment. 

The disabled subscription will remain displayed in the list of active subscriptions until the subscription period expires.

Information about a newly activated subscription will be displayed no later than the next business day after the subscription payment date.

• Where Are My Children
• Package service
• Ivi
• Okko+Premium
• Yandex Plus
• START online cinema
• PREMIER
• Wink All in One
• Wink Kids
• Litres
• Lectr.ru
• Viju
• Best Insurance apartment insurance
• Kiozk
• Kaspersky
• KION
• Yandex 360

Uralsib Online can identify and show the customer subscription services that are paid periodically using a Bank Uralsib card.

A new subscription is paid for via the Faster Payments System (SBP) from the account shown in the drop-down list of accounts at the time of payment. The bank does not charge a fee for the payment.

Subscriptions can be arranged for services listed in the Uralsib Mobile App catalog. We are working to expand the list of subscription services. Please follow our updates.

Only those subscriptions that were set up and paid for via the Faster Payments System (SBP) in the "My Subscriptions" section are available for display in the "My Subscriptions" section. Subscriptions set up and paid for via the Faster Payments System (SBP) on third-party resources are available in the "More – Faster Payments System (SBP) Connection – Linked Accounts" section.

Payment for a new subscription in the URALSIB Mobile App is made via the Faster Payments System (SBP) service. Payment is available from the Customer's account displayed in the drop-down list of accounts at the time of payment. The bank does not charge a fee for the payment transaction.

Information about a cancelled subscription will be displayed no later than three business days from the payment date under the previously subscribed service.

The new service is available in the mobile web version of Uralsib Online and to owners of Android devices in the mobile app (version 4.43 or later).