Precautionary Measures

Recently, cases of fraud involving financial damage to clients of various credit institutions have become more frequent.

In this regard, Bank Uralsib considers it necessary to draw the attention of all its clients to the precautionary measures that must be observed in order not to become a victim of fraudsters and to avoid possible negative consequences associated with the use of bank cards and Online banking:

• It is necessary to eliminate the possibility of unauthorized obtaining of your personal information – do not provide it to unauthorized persons.
• Do not use bank cards in retail and service organizations that do not inspire confidence.
• When carrying out transactions with a bank card without using an ATM, do not let it out of your sight.
• Do not use devices that require entering a PIN code to access the premises where the ATM is located.
• Do not use the PIN code when ordering goods or services by telephone/fax or via the internet.
• Use the SMS notification service for transactions performed on your bank account.
  

Attention!

Never enter PIN codes for your plastic cards during any transactions on the internet. A PIN code is not required for an internet transaction. Use only those web-sites that you trust!

Never respond to messages received by email or SMS in which, under any pretext (technical re-equipment, software update, database reconciliation, etc.), you are asked to send by SMS or enter on your computer keyboard your personal data (Full name, bank card numbers, PIN codes, CVC/CVV codes, etc.).

Bank Uralsib never requests your PIN code via the internet, by phone, or through the Uralsib Online system.

If you discover internet sites with domain names and visual design similar to the bank's official website with the domain name bankuralsib.ru, please report this to our Contact Center or send a message through the feedback system.

Please note and remember the original addresses of the Bank Uralsib Internet banking system pages:

• Online banking – https://i.uralsib.ru
• Card payment system for VISA and Mastercard  – https://oplata.uralsib.ru/

Cases of unauthorized obtaining of bank card details during transactions via ATMs are also reported. Fraudsters may use overlay devices on the ATM keypad and on the card acceptance device (card reader).

Keypad overlay

Card reader overlay

In addition, fraudsters may even use “fake” ATMs. Such ATMs are usually installed illegally in places not controlled by credit institutions and outwardly do not differ from real ones.