Why doesn't my transfer to my own account in another bank go through as a 'To Myself' transfer?

1. The transfer is made to top up an electronic wallet without opening a bank account (for example, with Ozon Bank, Wildberries Bank, or Yandex Bank).

Since May 1, 2024,  the provision of Part 5 of Article 29 of Law No. 395-1 "On Banks and Banking Activities" applies only to online transfers made between your own bank accounts in different banks within 30 million rubles per month and does not apply to transfers to electronic wallets without opening a bank account.

Detailed information about opening a bank account, for example, with Ozon Bank, Wildberries Bank, or Yandex Bank, will be provided by the recipient bank.

2. The phone number and/or Full name in the sending bank does not match the phone number and/or Full name in the recipient bank.

3. Outdated app version. In versions of Uralsib Online below 4.52, a fee may be displayed when making 'to myself' transfers, but in fact The bank does not charge a fee.

We recommend updating the bank app to the latest version or using the web version of Uralsib Online.