HelpFor individualsDebit cardsCard top-up and cash withdrawal

Card top-up and cash withdrawal

Is it possible to top up the bank's cards using ATMs of third-party banks?

You can top up Bank Uralsib cards free of charge with cash via ATMs of Uralsib without amount limits and via partner ATMs

• up to RUB 75,000 total per month free of charge at Alfa-Bank and Raiffeisenbank ATMs (at Raiffeisenbank ATMs, only MIR cards can be topped up)

• up to RUB 100,000 per month free of charge at VTB ATMs

If the threshold amount for free cash deposits at partner ATMs is exceeded, a fee of 1.5% of the excess amount will be charged 

At ATMs of third-party banks, a fee of 1.5% of the deposit amount will be charged (but not less than RUB 99 )

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At which banks' ATMs can cash in rubles be withdrawn from a Bank Uralsib card without a fee?

You can withdraw cash in rubles from a Bank Uralsib card without a fee at ATMs of Bank Uralsib and partner banks*: VTB Bank (PJSC), Alfa-Bank and Raiffeisenbank (the list can be уточнить in this section, as well as through the Contact Center or Bank Uralsib branches).

* No cash withdrawal fee is charged at partner bank ATMs for transaction amounts up to RUB 300,000 per month (inclusive); above RUB 300,000 per month, 2% of the excess amount, but not less than RUB 299

 

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If cash is withdrawn from a card through ATMs of third-party banks, will additional fees be charged by the bank that owns the Cash withdrawal point or ATM?

When withdrawing cash at ATMs and Cash withdrawal points operated by third-party banks, in addition to the fee charged by Bank URALSIB, a fee charged by the bank that owns the Cash withdrawal point or ATM may also be withheld.

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What is the cash withdrawal limit for a card at ATMs?

Cash withdrawal limits for a card are set depending on the card category. Please review your card’s tariffs & fees on the bank's website.

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Where can cash be withdrawn?

The most convenient way to withdraw cash is through ATMs of Bank Uralsib and more than 25,000 ATMs of our partners: VTB Bank (PJSC), PJSC Gazprombank, JSC Raiffeisenbank and Alfa-Bank

Information about ATM addresses and opening hours is available on the bank's website, as well as at Bank Uralsib branches.

When withdrawing funds from ATMs other than those of Bank Uralsib and partner banks, a fee is charged in accordance with the Tariffs & fees of Bank Uralsib.

 As of September 9, 2024, the following changes to the cash withdrawal terms for debit cards at third-party ATMs have come into effect:

For all debit card tariffs for individuals:

  • The fee for cash withdrawal at third-party ATMs will be 2%, but not less than RUB 299 per transaction;
  • No fee is charged for cash withdrawal at partner bank ATMs for transaction amounts up to RUB 300,000 per month (inclusive); above RUB 300,000 per month, 2% of the excess amount, but not less than RUB 299;

Under service package tariffs:

  • The fee for cash withdrawal at third-party ATMs will be 2%, not less than RUB 299 per transaction, except for service package tariffs "Premium banking", "Private banking", "Private";
  • No fee is charged for cards under the "Premium banking", "Private Banking", and "Private" service packages at third-party ATMs for transaction amounts up to RUB 500,000 per month (inclusive); above RUB 500,000 per month, 2% of the excess amount, but not less than RUB 299;
  • The current terms for cash withdrawals from partner bank ATMs remain unchanged – no fee is charged.

Under tariffs for payroll cardholders of PJSC "BANK URALSIB":

  • Under tariff plans for payroll clients, no fee is charged for cash withdrawal at third-party bank ATMs for transaction amounts up to RUB 100,000 per month (inclusive); above RUB 100,000 per month, a fee of 2% of the excess amount is charged, but not less than RUB 299;
  • The current terms for cash withdrawals from partner bank ATMs remain unchanged – no fee is charged.

Please follow a few simple rules when withdrawing cash using your card:

  • Do not withdraw cash in deserted places or from ATMs of banks unknown to you.
  • When entering your PIN code, make sure no one is watching you, and if necessary, cover the keypad with your free hand.
  • Take the cash from the ATM immediately, without waiting for the warning signal. Otherwise, the ATM will retain the “forgotten” card and cash. To recover them, you will need to contact the bank.

If you believe that fraud has been committed against you or that your PIN code has become known to someone else, be sure to contact the Contact Center of Bank Uralsib and block your card.

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Cash withdrawal at purchase

Now, when making purchases using your debit card, you can receive cash without visiting ATMs. This service is available to all holders of MIR debit cards.

How it works:

1.       Before paying by card, state the amount of cash withdrawal* (the one-time cash withdrawal limit is 5,000 rubles).

2.       Make a purchase for any amount and enter your PIN to complete the transaction.

3.       Receive your purchase, cash, as well as receipts confirming the purchase and withdrawal.

*The service is provided for MIR Payment System cards by a merchant establishment subject to technical capability (more details here).

Information on fees for cash withdrawal at purchase is available in the Tariffs & fees section

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