HelpFor individualsDebit cardsCard blocking on the grounds of Federal Law 115-FZWill I be informed in advance about the upcoming card blocking under Federal Law 115-FZ

Will I be informed about an upcoming card block under Federal Law No. 115-FZ

A card may be blocked if the bank requested documents but did not receive them from the client within the установленный срок. Sometimes a card may be blocked simultaneously with the request for documents. The bank sends an SMS about the fact of the card block.

For prompt unblocking of the card, please provide documents confirming the transparency of the transactions performed to the email address service.zapros@uralsib.ru.

If you are ready to explain the nature of the transactions performed and confirm them with documents, the bank's suspicions will be removed, and you will continue using the card.

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