Frequently Asked Questions

How will I know that the recipient has received the money?

Contact the recipient to find out the transfer status.

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Can money be transferred from a credit card account?
How much money can I transfer via the Faster Payments System?

The selection and change of the Limit is carried out independently in the Uralsib Online remote banking system for individuals.

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Are transfers via the Faster Payments System (SBP) to another country available?

Transfers via the Faster Payments System at PJSC «BANK URALSIB can only be made to banks registered in the territory of the Russian Federation.

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Can transfers be made in foreign currency?

Through the Faster Payments System (SBP), money can only be transferred in Russian rubles.

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What happens if I enter the recipient's number that is not connected to the Faster Payments System?

It will not be possible to transfer money via the Faster Payments System (SBP), and the app or website will offer instructions for connecting the Faster Payments System (SBP) at the recipient bank.

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Which payment transactions via the Faster Payments System (SBP) do not require confirmation with a code password?

Transactions in the amount of up to ₽3000 do not require confirmation with a code password

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Can a transfer be cancelled?

If you have already sent the transfer, it cannot be cancelled. Please carefully check the recipient's phone number and the recipient's bank when confirming the transfer.

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Can I receive transfers via the Faster Payments System (SBP)?

Receipt of transfers is enabled automatically upon joining the Faster Payments System (SBP) at PJSC «BANK URALSIB».

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