HelpFor legal entitiesAcquiringAcquiring for travel agencies

Acquiring for travel agencies

How long does it take to connect acquiring for travel agencies?

Usually, connection takes 1–3 business days. First, you need to submit an application on the website and wait for a call from the manager. The specialist will clarify the details and help you decide on the cooperation terms. 

Then you will need to sign the documents at a bank branch or at a meeting with a representative. After all paperwork is completed, Uralsib employees will provide and set up the equipment.

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What does the merchant acquiring fee depend on?

The fee amount depends on the company's turnover, the number of retail outlets, and the business sector. The cost includes:

  • interbank fee (IRF);
  • payment system processing fees;
  • processing services;
  • terminal maintenance;
  • additional expenses.

The main part of the fee is IRF. The acquiring bank transfers it to the bank that issued the card. The rate is influenced by several factors:

  • Card type. The higher the card category, the higher the fee.
  • Business sector. Different industries have their own tariffs determined by the Merchant Category Code (MCC).
  • Payment method. Payments made using the magnetic stripe cost more than contactless transactions.
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What equipment can be connected at Uralsib?

Uralsib offers several terminal options. Choose the solution that suits your business format and transaction volume:

  • Fixed terminal. Installed at the manager's workstation or at the reception desk. Suitable for offices with a permanent acceptance point.
  • Portable terminal. Operates autonomously using a battery. Convenient for off-site meetings with clients.
  • Cash register terminal. Integrated with cash register systems and booking software. Suitable for agencies where all payments are processed through the cash register.

The bank may also offer a "2-in-1" cash register device combining a cash register and merchant acquiring. At the client's request, the bank can connect the Faster Payments System (SBP) with output to the device display.

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What should I do if the terminal stops working?

If the terminal breaks down, contact Uralsib support service or your manager. Specialists will carry out diagnostics and, if necessary, quickly replace the equipment. Support is available around the clock, so you can ask for help at any time and quickly resolve all issues.

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How long does it take for money to be credited to a current account?

The timeframe depends on which bank the current account is opened with. If it is opened with Uralsib, the funds are credited on the next calendar day or on the day of the transaction when using the “Scheduled crediting” service. 

If the current account is opened with another bank, the money usually arrives on the next business day.

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