What should I do if there are problems with acquiring?

In the event of a terminal failure, an error during payment processing, or other malfunctions, contact Uralsib’s 24/7 technical support. This can be done by calling the hotline or through the bank’s website. You can also contact your personal manager.

Specialists will promptly carry out diagnostics and resolve the issue. If the malfunction is related to equipment failure, the bank will replace it free of charge.