How is merchant acquiring different from internet acquiring?
Merchant acquiring is used in offline business. It allows customers to make payments via terminal using a card, smartphone, or QR code. The equipment can be installed in any convenient location at the point of sale.
Internet acquiring is needed for online business operations. It allows the customer to pay for a purchase on the website, through the app, or via a link.
Both methods are suitable for accepting cashless payments, but they are used in different business formats
Can merchant acquiring be connected if the salon or hairdresser's current account is opened with another bank?
You can connect merchant acquiring from Uralsib even if you have an account with another bank.
It is important to note that when using an account with a third-party bank, the terms may be less favorable. For example, the fee may be higher and the time for funds to be credited may increase.
First, fill out the online application; it will take just a few minutes. As soon as The bank reviews it, a bank representative will contact you. They will clarify the details and offer optimal acquiring terms taking into account the specifics of your business.
After that, you will need to sign the agreement and arrange a convenient time for the installation of the equipment. Connection and configuration of the terminals usually takes from 3 to 5 business days.
What should I do if there are problems with acquiring?
If the terminal malfunctions, a payment does not go through, or an error occurs, contact Uralsib's 24/7 technical support. You can do this via the hotline or on the website. You can also ask your personal manager for assistance.
Specialists will try to resolve the issue as quickly as possible. If necessary, the bank will replace the equipment free of charge.